Privacy Policy

We take your privacy seriously. This policy explains what personal data we collect, how we use it, and how we protect it.

1. Data We Collect

When you register, we collect: full name, date of birth, email address, mobile number, and country of residence. During identity verification (KYC), we collect: government ID (Aadhaar, PAN card), proof of address, and payment method verification documents. During gameplay, we collect: transaction records, game history, login timestamps, and device/browser data for fraud prevention.

2. How We Use Your Data

We use your data to: process deposits and withdrawals, verify your identity and age, prevent fraud and money laundering, provide customer support, personalise your gaming experience, and comply with legal and regulatory requirements. We do not sell your personal data to third parties.

3. Data Security

All data is encrypted using 256-bit SSL. Payment data is handled under PCI DSS compliance standards. Access to player data within our organisation is restricted on a need-to-know basis. We conduct regular security audits and penetration testing.

4. Your Rights

You have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), withdraw consent for marketing communications at any time.

5. Cookies

We use essential cookies for site functionality, analytics cookies to understand usage patterns, and marketing cookies for affiliate tracking. You can manage cookie preferences in your browser settings. Disabling cookies may affect site functionality.

6. Contact

For privacy-related enquiries, contact our data protection team via the live chat or support email available in your account.